E-mail software screens incoming messages by organizing them into mailboxes and identifying junk mail.As a result, employees can quickly identify which e-mail messages are most important.This e-mail feature improves communication by:
A)increasing media richness.
B)reducing information load.
C)improving active listening.
D)reducing the use of jargon.
E)increasing information processing capacity.

Question

Quizplus · Accepted Answer

By reducing information load, employees can focus on the most important messages, leading to better communication outcomes.

E-Mail Software Screens Incoming Messages by Organizing Them into Mailboxes