Which of the following is true about the quality approach to performance measurement?
A)The quality approach techniques usually have very little congruence with the strategic goals of an organization.
B)The quality approach has very low acceptability because they are usually developed without input from those to be evaluated.
C)The quality approach advocates evaluation of personal traits, which are easier to relate to job performance.
D)The quality approach adopts a systems-oriented focus, while traditional performance appraisal systems focus more on individual employee performance.
E)The quality approach relies primarily on a combination of the behavior and results approaches to performance measurement.

Question

Quizplus · Accepted Answer

The quality approach relies primarily on a combination of the attribute and results approaches to performance measurement. However, traditional performance appraisal systems focus more on individual employee performance, while the quality approach adopts a systems-oriented focus.

Which of the Following Is True About the Quality Approach