When a decision to discipline or discharge an employee is explained and implemented in a fashion that is socially sensitive, considerate, and empathetic, it fulfills the principle of outcome fairness.

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Outcome fairness refers to the judgment that people make with respect to the outcomes received relative to the outcomes received by other people with whom they identify (referent others). Interactional justice refers to the interpersonal nature of how the outcomes were implemented. When a decision to discipline or discharge an employee is explained and implemented in a fashion that is socially sensitive, considerate, and empathetic, this helps defuse some of the resentment that might come about from a decision to discharge an employee.

When a Decision to Discipline or Discharge an Employee Is