Which of the following is the best advice when presenting the reasons for the bad news?
A)Whenever possible,cite company policy as the reason for the bad news because most people willingly accept this reason.
B)Do not present the reasons for the bad news;instead,focus solely on presenting the bad news sensitively.
C)Use words such as impossible,regret,and unfortunately to make your point clear.
D)Cite reader or other benefits if plausible.

Question

Quizplus · Accepted Answer

Citing reader or other benefits, if plausible, can give the audience a silver lining in the bad news. It can help them understand that there may be some positive aspects to the situation, even if it is not ideal. This can help soften the blow and make the audience more receptive to the reasons for the bad news. Using company policy may not always be the best approach as it may come across as insensitive or inflexible. Simply presenting the bad news sensitively without providing any reasons may create confusion and leave the audience with unanswered questions. Using negative words such as impossible, regret, and unfortunately may further aggravate the situation and create a hostile environment.

Which of the Following Is the Best Advice When Presenting