Maya will be using e-mail on the job and wants to learn how to write effective subject lines.What is the best advice you can give her?
A) If your e-mail discusses more than one topic, leave the subject line blank.
B) Use all lowercase letters when typing the subject line.
C) Use words such as Free to entice your reader to open your message immediately.
D) Update your subject line to reflect the current topic in a thread of messages.

Question

Quizplus · Accepted Answer

Updating the subject line to reflect the current topic will make it easier for the recipient to search for and find the relevant email in a thread of messages. It also helps ensure that the recipient understands the purpose of the email and is more likely to open it. A blank subject line (option A) could lead the recipient to ignore the email, while using all lowercase letters (option B) may come across as unprofessional. Using words like "Free" (option C) may come across as spammy and could result in the email being marked as junk or deleted.

Maya Will Be Using E-Mail on the Job and Wants