Tonya, a company department manager, frequently communicates via e-mail with other department managers within the company.This is an example of an upward flow of communication.

Question

Quizplus · Accepted Answer

An upward flow of communication refers to communication coming from lower-level employees to higher-level management. In this scenario, Tonya is a department manager and is communicating with other department managers, who are likely at a similar level in the organization. This would be an example of horizontal or lateral communication, rather than upward communication.

Tonya, a Company Department Manager, Frequently Communicates Via E-Mail with Other