Instant messaging (IM)
A) is an effective medium for sending confrontational messages.
B) requires us to pay attention to specific politeness norms, such as asking "How are you?" before we begin our conversation.
C) is a very rich communication channel.
D) works well for short messages, but is rarely effective for complex conversations.

Question

Quizplus · Accepted Answer

Instant messaging (IM) works well for short messages, but is rarely effective for complex conversations.

Instant Messaging (IM)