All of the following would generally be included in a Cost of Quality (COQ) report except:
A) Warranty claims.
B) Design engineering.
C) Direct materials cost.
D) Supplier evaluations.
E) Quality training.

Question

Quizplus · Accepted Answer

Cost of Quality (COQ) focuses on the cost incurred to prevent defects and to solve any quality-related problems. Direct materials cost is not necessarily related to quality, and therefore it would not be included in a COQ report. The other options, such as warranty claims, design engineering, supplier evaluations, and quality training, are all related to quality and would be included in a COQ report.

All of the Following Would Generally Be Included in a Cost