Top managers require the least conceptual skills because their primary responsibilities are planning and organizing.
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Q12: First-line managers typically supervise middle managers.
Q23: The ability to distinguish between the cause
Q24: Restructuring boosts the morale of employees.
Q25: IT cannot be used to empower employees,
Q26: The array of technical skills managers need
Q29: The amount of time that managers spend
Q30: An organization's competitive advantage does not derive
Q31: Employees involved in total quality management (TQM)
Q32: First-line managers are unlikely to be affected
Q33: Empowering employees can lead to so many
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