Which of the following is true of spoken communication electronically transmitted over phone lines?
A)
It has the highest information richness as compared to other communication media.
B)
It conveys extensive amounts of information.
C)
It has the potential for misunderstandings.
D)
It allows managers to observe body language and facial expressions.
E)
It has the lowest information richness as compared to other communication media.

Question

Quizplus · Accepted Answer

B Author: C is also True; any communication medium has the potential for misunderstanding.
Explanation:After face-to-face communication, spoken communication electronically transmitted over phone lines is second highest in information richness. Telephone conversations can convey extensive amounts of information.

Which of the Following Is True of Spoken Communication Electronically