A Korean electronics company had to add detailed instructions about the repair and replacement of its product to make it easy for the local consumers to maintain it. Which of the following components of the product is most likely being altered in the given scenario?
A) The support services component
B) The design component
C) The core component
D) The packaging component
E) The functional component

Question

Quizplus · Accepted Answer

The support services component includes repair and maintenance, instructions, installation, warranties, deliveries, and the availability of spare parts. The literacy rates and educational levels of a country may require a firm to change a product's instructions.

A Korean Electronics Company Had to Add Detailed Instructions About