What are the two dimensions that help in defining the quality of a product of quality?
A) Consumer choice quality and process quality
B) Market-perceived quality and performance quality
C) Product quality and market quality
D) Actual quality and assumed quality
E) Absolute quality and relative quality

Question

Quizplus · Accepted Answer

Quality can be defined on two dimensions: market-perceived quality and performance quality.

What Are the Two Dimensions That Help in Defining the Quality