A customer journey map can identify ways that a company can improve the entire purchase experience.

Name: A customer journey map can identify ways that a company can improve the entire purchase experience.
Brand: Quizplus
Rating: 4.8 (41 reviews)

Question

Quizplus · Accepted Answer

A journey map is the story and graphic diagram of a customer's experience in the buying process,from need awareness through the purchase process and post-purchase relationship.It can identify opportunities to improve the entire purchase experience.

A Customer Journey Map Can Identify Ways That a Company