LG recently added a computer touchscreen to the door of some models of its refrigerators.Which of the following describes this move by LG?
A)It creates differentiation between LG refrigerators and its competitors.
B)It seeks to add value and improve customer satisfaction.
C)It offers LG a competitive advantage in the refrigerator market.
D)It has integrated technology with the hope of improving the customer experience.
E)All these answers are correct.

Question

Quizplus · Accepted Answer

Many products that were not previously thought of as tech products now include technology.Firms seek to add customer value to their core product offerings to improve customers' experience and satisfaction.They seek to differentiate a product and to gain a competitive advantage in a market where competing products are seen as alike.

LG Recently Added a Computer Touchscreen to the Door of Some