Emergency room employees select and see patients in an order based on the patients' need for treatment.Victims who have life-threatening injuries are seen ahead of those with minor complaints like an ingrown toenail or a case of poison ivy.Emergency rooms differentiate their waiting customers on the basis of:
A) Willingness to perform service role
B) Importance of the customer
C) Duration of the service transaction
D) Urgency of the job
E) Payment of a premium price

Question

Quizplus · Accepted Answer

Emergency rooms differentiate their waiting customers based on urgency of the job, meaning patients with life-threatening injuries are seen first before those with minor complaints.

Emergency Room Employees Select and See Patients in an Order