Culture is driven by:
A)leadership.
B)attrition.
C)process variation.
D)quality.

Question

Quizplus · Accepted Answer

Culture is primarily driven by leadership. Leaders set the tone for the organization, establish its values, and shape the way employees think and act. If leaders prioritize a culture of quality, for example, that mindset will filter down through the organization and become embedded in its practices, processes, and attitudes. Attrition and process variation can certainly impact culture, but they are not the primary drivers. Similarly, quality is an important aspect of culture, but it is more of an outcome than a driver.

Culture Is Driven By