Strong Cement is a cement-manufacturing company headquartered in the U.S.As part of its organizational policy,the management establishes,plans,and implements measurement,monitoring,and improvement activities; monitors information about customer satisfaction as a performance metric; and acquires and analyzes data to determine improvement effectiveness.The management is following the guidelines of _____.

Question

Quizplus · Accepted Answer

The management's focus on measurement, monitoring, improvement activities, and customer satisfaction aligns with the ISO 9000:2000 standards, which emphasize quality management systems and continuous improvement.

Strong Cement Is a Cement-Manufacturing Company Headquartered in the U