Discuss the transition from an issue to a crisis, and the role public relations management plays in this.
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Q60: Media relations uses
A) online communication channels.
B) internal
Q61: Discuss the different roles media releases and
Q62: Managing issues at an early stage is
Q63: The most effective way to communicate in
Q64: Describe the steps in the strategic management
Q66: When issues arise, organisations should respond as
Q67: A public relations issue appears when
A) stakeholders
Q68: Negotiation and collaboration are the most effective
Q69: According to Hunt and Grunig's (1994) steps
Q70: Social media enables the facilitation of two-way
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