When you know your audience does not like your organization, your position, or you personally, which of the following should you NOT do?
A)Develop logic and reader benefits fully
B)Use positive emphasis
C)Avoid condescending phrases
D)Emphasize the common ground you have with your audience

Question

Quizplus · Accepted Answer

Emphasizing common ground can help build rapport and reduce hostility, so it should not be avoided.

When You Know Your Audience Does Not Like Your Organization