When tone of voice and content of speech (the words spoken) conflict, people believe the content.

Question

Quizplus · Accepted Answer

When tone of voice and content of speech conflict, people are more likely to believe the tone of voice rather than the content of speech. This is because we tend to interpret nonverbal cues, such as tone of voice and body language, as more truthful and accurate indicators of a person's true feelings or intentions. Therefore, if someone's tone of voice suggests insincerity or dishonesty, we may discount or disregard the words they are saying, even if they are technically true.

When Tone of Voice and Content of Speech (The Words