What is a reference line in a routine message?
A)It is an alternate term for the subject line.
B)It is the line that identifies recipients who are cc'd or bcc'd on the message.
C)It is an enhanced version of the writer's signature block.
D)It is an identification of the number used on related, previous pieces of correspondence.

Question

Quizplus · Accepted Answer

A reference line in a routine message is typically an identification of the number used on related, previous pieces of correspondence. It helps to keep a trail of communication for easy reference and tracking.

What Is a Reference Line in a Routine Message