Which of the following would be the BEST strategy to follow in the opening paragraph of a letter to clients announcing expanded hours?
A)Explain that the results of a recent survey indicate that a lot of people are unhappy with the current hours.
B)State what the new hours will be and when they go into effect.
C)Apologize for still being closed on holidays.
D)Explain how the expanded hours will affect clients.

Question

Quizplus · Accepted Answer

The opening paragraph should clearly state what the new hours will be and when they go into effect. This is the most important information for clients to know, and should be communicated up front. Options A, C, and D are not as crucial to include in the opening paragraph and can be addressed later in the letter or in separate communications.

Which of the Following Would Be the BEST Strategy to Follow