Even if an error is small, an apology may be in order if you think including one would be respectful of customers' feelings.

Name: Even if an error is small, an apology may be in order if you think including one would be respectful of customers' feelings.
Brand: Quizplus
Rating: 4.7 (34 reviews)

Question

Quizplus · Accepted Answer

Apologizing for a small error may show humility, empathy, and a commitment to customer service, even if the mistake is minor. It can help build trust and a positive relationship with customers.

Even If an Error Is Small, an Apology May Be