By giving employees two direct superiors, a matrix structure violates this key element of organisational design.
A)Decentralisation
B)Span of management
C)Unity of command
D)Chain of command

Question

Quizplus · Accepted Answer

Unity of command is the principle that each employee should have only one direct supervisor. This helps to avoid confusion, conflicts, and communication breakdowns. A matrix structure violates this principle by giving employees two direct superiors - one functional and one project manager.

By Giving Employees Two Direct Superiors, a Matrix Structure Violates