Customers going through the drive-thru at Starbucks were being watched to see how long they look at the menu before ordering. They are unaware that they are being observed. This type of observation is referred to as _____ observation.
A) unobtrusive
B) visible
C) invisible
D) indirect

Question

Quizplus · Accepted Answer

Unobtrusive observation refers to a type of observation where the participants are unaware that they are being observed. In this scenario, customers going through the drive-thru at Starbucks are not aware that they are being watched while ordering. Thus, the best choice would be A) unobtrusive observation.

Customers Going Through the Drive-Thru at Starbucks Were Being Watched