Business professionals who fail to do audience analysis for routine messages lose credibility.

Question

Quizplus · Accepted Answer

Because you are generally working with straightforward matters and your audience is likely to respond positively,you will generally not need much time for audience analysis.The most important step in planning routine messages is message structuring.Since routine messages are so common and your readers are likely overloaded with so many other messages and tasks,your primary challenge is to make sure your readers pay attention.Therefore,your message should be direct and front-loaded.A poorly structured message can make it difficult for readers to find the information they need and thus damage the writer's credibility.

Business Professionals Who Fail to Do Audience Analysis for Routine