Mona has a performance review scheduled with her boss at the end of the week.She is aware that she has badly missed her sales goals for the quarter,and is anxious that she will be reprimanded for her poor performance.Mona,however,reminds herself that getting an honest assessment of her work will only help her,and looks forward to asking her boss for suggestions on improving her performance.This means that Mona
A) is displaying counterproductive response to negative emotions.
B) is displaying signs of defensiveness,denial,and withdrawal.
C) is an individual with low emotional intelligence.
D) is incapable of identifying the negative emotions she is feeling.
E) is reframing her thoughts to foster a constructive conversation.

Question

Quizplus · Accepted Answer

Seeking and receiving feedback,even when it is negative,will help you develop the skills you need to make an impact in the workplace and move into new positions.To accept negative feedback and respond to it well requires high emotional intelligence,since you may feel many emotions,including fear,anxiety,and perhaps even anger.To avoid counterproductive responses to negative emotions,learn to recognize and name these emotions.Then develop a reframing statement to respond more effectively.

Mona Has a Performance Review Scheduled with Her Boss at the End