One characteristic of high-performing organizations is that employees will share bad news with superiors but not with each other.
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Q3: If you gather as much information as
Q4: You should have a colleague review all
Q5: Deb has been informed by her manager
Q6: The person delivering bad news should not
Q7: According to research firm Siegel+Gale,delivering bad news
Q9: According to communication specialist Dave Zielinski,communicators should
Q10: The tone of your delivery often outweighs
Q11: When bad-news message recipients know you are
Q12: In her message,Lorrie first explained to her
Q13: One advantage of giving bad news in
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