Which of the following is considered a business process?
A) Processing a customer's order
B) Processing a customer's inquiry
C) Processing a customer's complaint
D) All of the above

Question

Quizplus · Accepted Answer

All of the given options involve a set of activities that transform inputs into outputs, which is the definition of a business process. Processing a customer's order involves activities like receiving the order, validating it, checking inventory and shipping the product. Processing an inquiry involves activities like receiving the query, researching the answer and responding to the customer. Processing a complaint involves activities like receiving the complaint, investigating it, finding a resolution and responding to the customer.

Which of the Following Is Considered a Business Process