Which of the following forces is commonly reduced through the use of switching costs?
A) Supplier rivalry
B) Supplier power
C) Threat of substitute products or services
D) Rivalry among existing competitors

Question

Quizplus · Accepted Answer

Switching costs make it more difficult for customers to switch to alternative products or services, reducing the threat of substitute products or services. A, B, and D are not commonly reduced through the use of switching costs.

Which of the Following Forces Is Commonly Reduced Through the Use