Knowledge management should include:
A) information found in spreadsheets and databases.
B) information found in documents.
C) expert information typically residing in people's heads.
D) All of the above.

Question

Quizplus · Accepted Answer

Knowledge management should include all kinds of information sources, including data stored in spreadsheets and databases, documents, and expert information that is often only held in people's brains. By gathering together all of these different types of knowledge assets, organizations can create a valuable resource that can be used to make better decisions, avoid mistakes, and increase productivity.

Knowledge Management Should Include