Which of the following communication channels provides the greatest information richness?
A)Telephone
B)Face-to-face
C)E-mail
D)Formal letter
E)Written report

Question

Quizplus · Accepted Answer

Face-to-face communication is the most information-rich channel as it allows for immediate feedback, nonverbal cues, and the opportunity to clarify misunderstandings in real-time. Telephone communication lacks nonverbal cues, email lacks immediate feedback and nonverbal cues, formal letter and written reports lack the opportunity for immediate feedback and nonverbal cues.

Which of the Following Communication Channels Provides the Greatest Information