A company policy should clearly indicate that defective merchandise returned by customers is to be delivered to the:
A)sales clerk.
B)receiving clerk.
C)inventory control clerk.
D)accounts receivable clerk.

Question

Quizplus · Accepted Answer

Defective merchandise should be delivered to the receiving clerk, who is responsible for inspecting and documenting the condition of returned items. The inventory control clerk is responsible for managing the overall inventory, while the sales clerk and accounts receivable clerk are not directly involved in the process of handling returned items.

A Company Policy Should Clearly Indicate That Defective Merchandise Returned