Which of the continuous improvement tools is used to conduct root-cause analysis?
A) statistical process control (SPC)
B) flow chart
C) Ishikawa diagram
D) Pareto chart

Question

Quizplus · Accepted Answer

The Ishikawa diagram, also known as the fishbone diagram or cause-and-effect diagram, is a continuous improvement tool that is commonly used to conduct root-cause analysis. It helps teams to identify and analyze the various factors that may be contributing to a problem or issue, and to determine the underlying causes. The diagram allows teams to organize their brainstorming, identify the most likely causes, and prioritize the areas that require improvement.

Which of the Continuous Improvement Tools Is Used to Conduct