When the manager dealt with the angry employee, which of the roles described by Mintzberg was the manager of Puffy Treats performing?
A) Monitor.
B) Negotiator.
C) Disturbance handler.
D) Resource allocator.
E) Liaison.

Question

Quizplus · Accepted Answer

A disturbance handler is one who takes corrective action during crises or other conflicts, such as dealing with the angry employee.

When the Manager Dealt with the Angry Employee, Which of the Roles