An empowered workforce
A) Increases hidden costs.
B) Improves quality and service.
C) Maintains personal power at top levels.
D) Applies socialized power to lower levels.
E) All of these.

Question

Quizplus · Accepted Answer

An empowering environment reduces costs because fewer people are needed to supervise, monitor, and coordinate. It improves quality and service because high performance is inspired at the source: the people who do the work. It also allows quick action because people on the spot see problems, solutions, and opportunities for innovation on which they are empowered to act.

An Empowered Workforce