Giving an assembly worker an additional task to perform at the same time as her original one is known as
A) Job rotation.
B) Job enlargement.
C) Feedback.
D) Autonomy.
E) Job enrichment.

Question

Quizplus · Accepted Answer

Job enlargement means that the worker has multiple tasks at the same time. Thus an assembly worker's job is enlarged if he or she is given two tasks rather than one to perform. In a study of job enlargement in a financial services organization, enlarged jobs led to higher job satisfaction, better error detection by clerks, and improved customer service.

Giving an Assembly Worker an Additional Task to Perform at the Same