Coordination, conflict resolution, and social support are all important functions of
A) Vertical communication.
B) Horizontal communication.
C) Downward communication.
D) Upward communication.
E) One-way communication.

Question

Quizplus · Accepted Answer

Horizontal communication has several important functions: It allows units to share information, coordinate works, and solve mutual problems. It also helps resolve conflicts. Finally, by allowing interaction among peers, it provides social and emotional support.

Coordination, Conflict Resolution, and Social Support Are All Important Functions