Something was wrong with the machine John was operating. It had never acted up like this before, and John could not determine what the problem was. His boss would know, but John didn't want to admit that he couldn't figure it out himself, so he didn't tell her about it. This illustrates a common problem of organizational communication referred to as
A) Information overload.
B) Lack of openness.
C) Improper training.
D) Filtering.
E) Information bombardment.

Question

Quizplus · Accepted Answer

Some employees are not always open with their bosses; in other words, filtering occurs upward as well as downward. People tend to share only good news with their bosses and suppress bad news because they want to appear competent or mistrust their boss and fear that if he or she finds out about something they have done they will be punished.

Something Was Wrong with the Machine John Was Operating