________ communication may result in a proliferation of negative and nasty messages, and misinterpretations, including hurling insults, venting frustration, and otherwise breaching protocol.
A) One-way
B) Electronic
C) Two-way
D) Upward
E) Oral

Question

Quizplus · Accepted Answer

Two occasional results of electronic communication are a proliferation of negative and nasty messages, and misinterpretations. People hurl insults, vent frustration, snitch on coworkers to the boss, and otherwise breach protocol. The lack of nonverbal cues can result in "kidding" remarks being taken seriously, causing resentment and regret.

________ Communication May Result in a Proliferation of Negative and Nasty