Which of the following is the first major step in the formal control process?
A) Comparing performance with standards.
B) Setting standards.
C) Taking corrective action.
D) Developing values.
E) Measuring performance.

Question

Quizplus · Accepted Answer

As Figure 16.1 shows, a typical control system has four major steps: setting performance standards, measuring performance, comparing performance against the standards and determining deviations, and taking action to correct problems and reinforce successes.

Which of the Following Is the First Major Step in the Formal