The degree to which jobs are standardized and guided by rules and procedures is called ________.
A)work specialization
B)centralization
C)regulation
D)formalization

Question

Quizplus · Accepted Answer

Formalization refers to the extent to which jobs are guided by rules, procedures, and written documentation. It provides consistency and clarity in job duties and can be found in highly bureaucratic organizations. Work specialization refers to the degree to which tasks are divided into smaller and specialized parts, centralization refers to the concentration of decision-making authority at higher levels of the organization, and regulation refers to the monitoring of organizational activities to ensure compliance with laws and regulations.

The Degree to Which Jobs Are Standardized and Guided by Rules