Which OD technique is used when an outside consultant helps managers to understand how interpersonal processes are affecting the organization?
A)intergroup development
B)survey feedback
C)process consultation
D)sensitivity training

Question

Quizplus · Accepted Answer

Process consultation is the OD technique used when an outside consultant helps managers to understand how interpersonal processes are affecting the organization. In this technique, the consultant acts as a coach and helps managers to identify the actual problems in the organization by observing and analyzing the processes. The consultant then provides feedback, training, and advice to improve these processes. Process consultation is useful in situations where there is a need to improve communication, collaboration, and decision-making among managers.

Which OD Technique Is Used When an Outside Consultant Helps