Techniques to change people and the quality of interpersonal work relationships are called ________.
A)organizational development
B)communications training
C)human resources management
D)strategy innovation

Question

Quizplus · Accepted Answer

Organizational development refers to intentional efforts to change an organization's behaviors, culture, and structure to improve its effectiveness. This includes techniques to change people and the quality of interpersonal work relationships. Communications training and human resources management may be components of organizational development, but they are narrower in scope. Strategy innovation is focused on developing new business models or approaches, rather than specifically on interpersonal relationships in the workplace.

Techniques to Change People and the Quality of Interpersonal Work