When Capital One Financial utilized its extensive database to customize its credit card operation,the company was in the ________ phase of planning.
A)monitoring
B)vision
C)implementation
D)decision making

Question

Quizplus · Accepted Answer

Utilizing an extensive database to customize its credit card operation shows that Capital One Financial was in the implementation phase of planning, where it is putting its plans into action.

When Capital One Financial Utilized Its Extensive Database to Customize