A top box score generally refers to the portion of respondents who choose the most favorable response toward a company.

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A top box score refers to the percentage or number of respondents who choose the most favorable response option toward a company or product. This is usually the highest rating or score available, such as "very satisfied" or "strongly agree." The top box score is often used in customer satisfaction surveys or market research to measure overall satisfaction or positive sentiment towards a brand.

A Top Box Score Generally Refers to the Portion of Respondents