All of the following are gaps that represent problems EXCEPT:
A)actual business performance is less than possible business performance
B)actual business performance is greater than expected business performance
C)actual business performance is worse than expected business performance
D)expected business performance is greater than possible business performance

Question

Quizplus · Accepted Answer

Gap analysis typically identifies gaps where actual performance is lower than expected or desired performance. Option B is the only option where actual performance is higher than expected, which represents a positive outcome rather than a problem.

All of the Following Are Gaps That Represent Problems EXCEPT