In an attempt to make a conflict between two employees less personal and emotional,their manager assigns each of them to approach a problem from a different viewpoint than their original one.This is an example of using the ____________ approach.
A)cognitive conflict
B)affective conflict
C)devil's advocate
D)dialectic approach
E)groupthink

Question

Quizplus · Accepted Answer

The cognitive conflict approach involves encouraging individuals to consider different perspectives and viewpoints, which can help depersonalize and de-emotionalize conflicts.

In an Attempt to Make a Conflict Between Two Employees