Training designed to allow all employees and managers to develop the skills they need to deal effectively with one another and with customers in a diverse environment is called
A)awareness building.
B)skill building.
C)mentoring.
D)support groups.
E)career development.

Question

Quizplus · Accepted Answer

Skill building training focuses on developing the necessary skills to deal with diversity effectively. The other options (awareness building, mentoring, support groups, career development) may be part of an overall diversity training program but do not encompass the development of skills.

Training Designed to Allow All Employees and Managers to Develop