A useful strategy for optimizing the results of conflict among groups is to
A)attempt to force the superior group's position.
B)de-emphasize the disagreement between the groups involved.
C)invoke superordinate goals.
D)use a mediator.
E)ask HR specialists to help.

Question

Quizplus · Accepted Answer

Invoking superordinate goals refers to highlighting the shared objectives or end goals that both groups are working towards. By emphasizing the larger, overarching goals, the groups may be more likely to work together towards finding a mutually beneficial solution. This can help to reduce tensions and defuse conflicts between groups, leading to a more productive outcome for all involved. Using a mediator or seeking help from HR specialists may also be effective strategies, but invoking superordinate goals is a useful first step in managing group conflict. Attempting to force the superior group's position or de-emphasizing the disagreement may only exacerbate tensions and lead to further conflict.

A Useful Strategy for Optimizing the Results of Conflict Among